1. Who We Are
Ad Pulse ("we," "us," or "our") provides an advertising technology platform and ad serving services. We help Publishers, Advertisers, Agencies, and Ad Networks deliver and manage digital advertising campaigns.
Definitions
- "Platform" refers to our ad server technology and related services.
- "Clients" include Publishers, Advertisers, Agencies, and Ad Networks who use our Platform.
- "End Users" are individuals who visit websites or apps where our ad serving technology is deployed.
- "Ad Services" include ad delivery, campaign management, analytics, and reporting.
This Privacy Policy explains how we collect, use, share, and protect information when you use our Platform or when End Users interact with ads served through our technology.
2. Information We Collect
2.1 Information from End Users
When you see ads served by our Platform
Automatically Collected Information
- Device and browser information (device type, model, operating system, browser version, user-agent string)
- IP address and general location data (country, region, city - derived from IP address)
- Ad interaction data (impressions, clicks, viewability metrics, conversions)
- Unique identifiers (Ad Pulse User ID via cookies or cookieless tracking methods)
- Mobile advertising IDs (Apple IDFA, Google AAID) when applicable
- Connected TV (CTV) and OTT device identifiers
- Timestamp and session information
- Referring URL and page context where ads appear
Information Shared by Our Clients
- Audience segments and contextual data provided by Publishers
- Campaign targeting parameters set by Advertisers
- First-party data integrations (with proper consent)
- Custom audience segments created by Clients
- Hashed email addresses (for authenticated traffic, where consented)
Cookies and Similar Technologies
We use various technologies to collect and store information:
- First-party cookies (set on Ad Pulse domains)
- Third-party cookies (when integrated with partner platforms)
- Local storage and session storage
- Mobile SDKs for in-app advertising
- Tracking pixels and web beacons
- Server-to-server integrations
Cookieless Tracking Methods
When cookies are unavailable or blocked, we may use:
- Contextual signals (page content, keywords, category)
- Device fingerprinting (where legally permitted)
- Probabilistic matching techniques
- First-party data solutions provided by Publishers
- Privacy-preserving cohort technologies
2.2 Information from Clients and Website Visitors
Account Information
- Name, email address, phone number
- Company name and business details
- Job title and role
- Billing information (processed securely by payment providers)
- Account credentials (hashed and encrypted)
Platform Usage Information
- Dashboard and interface interactions
- API calls and integrations
- Campaign creation and management activities
- Support tickets and customer communications
- Login history and security events
Marketing Information
- Newsletter subscriptions
- Event registrations and webinar attendance
- Marketing communication preferences
- Website behavior on adpulse.com.br (analytics)
3. How We Use Information
3.1 For End Users
- Serving relevant and contextually appropriate advertisements
- Frequency capping to prevent ad fatigue
- Measuring ad performance and campaign effectiveness
- Detecting and preventing fraud, invalid traffic, and bot activity
- Measuring ad viewability and brand safety
- Attribution and conversion tracking
- Creating audience segments (without personally identifiable information)
- Optimizing ad delivery and platform performance
- Improving our technology and services
3.2 For Clients
- Providing ad server platform services and features
- Managing your account and preferences
- Processing billing and payments
- Delivering customer support and technical assistance
- Providing analytics, reports, and performance insights
- Improving and developing new platform features
- Ensuring security and preventing fraud
- Complying with legal obligations and enforcing our terms
3.3 For Marketing
- Sending product updates and feature announcements
- Delivering newsletters and educational content
- Inviting you to events, webinars, and conferences
- Conducting market research and surveys
- Analyzing website usage to improve user experience
You can opt out of marketing communications at any time.
4. Legal Basis for Processing (GDPR/LGPD)
We process personal data based on the following legal grounds:
For End Users
- Legitimate Interests: Operating our ad platform, preventing fraud, conducting analytics, and improving our services
- Consent: When required by law (obtained by Publishers through Consent Management Platforms)
- Legal Obligations: Complying with applicable laws, regulations, and legal processes
For Clients
- Contract Performance: Providing the services you've subscribed to under our Terms of Service
- Legitimate Interests: Business operations, platform improvements, and security
- Consent: Marketing communications and non-essential cookies
- Legal Obligations: Tax reporting, accounting, and regulatory compliance
6. Data Retention
We retain information for as long as necessary to provide our services and comply with legal obligations:
End User Data
- Cookie IDs and device identifiers: 90 days from last activity
- Ad impression and interaction logs: 90 days (then aggregated or deleted)
- Aggregated analytics (anonymized): Retained indefinitely
- Fraud detection data: 12 months
Client Data
- Account information: Duration of relationship + 7 years (legal/tax requirements)
- Campaign data and reports: Duration of campaign + 3 years
- Billing and payment records: 7 years (tax and accounting requirements)
- Support communications: 3 years
De-identified Data
Data that has been anonymized or aggregated in a way that cannot be re-identified may be retained indefinitely for analytics, research, and platform improvement purposes.
7. Your Privacy Rights
Depending on your location, you may have the following rights:
Rights for All Users
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal data (subject to legal retention requirements)
- Opt-Out: Opt out of marketing communications and interest-based advertising
- Data Portability: Receive your data in a portable, machine-readable format
- Object: Object to certain types of processing (e.g., direct marketing, legitimate interests)
- Restrict: Request restrictions on how we process your data
- Withdraw Consent: Withdraw consent where processing is based on your consent
Additional Rights (GDPR - EU/UK)
- Right to lodge a complaint with a supervisory authority (Data Protection Authority)
- Right to object to automated decision-making and profiling
- Right to receive detailed information about data transfers outside the EU/UK
Additional Rights (CCPA - California)
- Right to know what personal information is collected, used, shared, or sold
- Right to know whether personal information is sold or disclosed and to whom
- Right to opt out of the sale of personal information (we do not sell personal information)
- Right to non-discrimination for exercising your privacy rights
Additional Rights (LGPD - Brazil)
- Right to information about public and private entities with whom we share data
- Right to request anonymization, blocking, or deletion of unnecessary or excessive data
- Right to data portability to another service provider
- Right to information about the possibility of denying consent and its consequences
How to Exercise Your Rights
To exercise any of these rights, please contact us:
- Email: privacy@adpulse.com.br
- Privacy request form: [link to form]
We will respond to your request within 30 days (may be extended to 60 days for complex requests).
We may require verification of your identity to protect your privacy and prevent unauthorized access.
8. Opt-Out Options
Interest-Based Advertising
You can opt out of interest-based advertising through the following methods:
- Ad Pulse Opt-Out: Opt out directly from Ad Pulse ad tracking[link to opt-out page]
- NAI Opt-Out (US): Network Advertising Initiative opt-out toolhttp://optout.networkadvertising.org/
- DAA Opt-Out (US): Digital Advertising Alliance opt-out toolhttp://optout.aboutads.info/
- EDAA Opt-Out (Europe): European Interactive Digital Advertising Alliancehttp://www.youronlinechoices.eu/
Opting out does not mean you will stop seeing ads. You will still see ads, but they may be less relevant to your interests.
Marketing Communications
- Click the "Unsubscribe" link in any marketing email
- Update your preferences in your account dashboard
- Email us at privacy@adpulse.com.br
Cookies
- Adjust your browser settings to block or delete cookies
- Use our cookie consent banner to manage cookie preferences
- Note: Blocking cookies may affect website functionality
Most browsers allow you to manage cookies through settings. Consult your browser's help documentation for specific instructions.
Mobile Advertising
iOS Devices
Settings > Privacy & Security > Tracking > Disable "Allow Apps to Request to Track"
Android Devices
Settings > Privacy > Ads > Enable "Opt out of Ads Personalization"
Do Not Track Signals
Currently, our systems do not respond to "Do Not Track" browser signals. Instead, please use the opt-out methods listed above.
9. International Data Transfers
Ad Pulse operates globally, and we may transfer your information to countries outside your residence, including:
- United States (where our primary servers are located)
- Europe (for CDN and data processing)
- Other countries where we have service providers or partners
Data Transfer Safeguards
When transferring data internationally, we implement appropriate safeguards:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Adequacy decisions (for countries deemed to have adequate data protection)
- Data Processing Agreements (DPAs) with all service providers
- Binding Corporate Rules (where applicable)
- Participant in recognized privacy frameworks (where applicable)
For data transfers from the EU/EEA, we rely on Standard Contractual Clauses and ensure that all recipients provide an adequate level of data protection.
10. Children's Privacy
Ad Pulse does not knowingly collect personal information from children.
Our services are not directed to children under the age of 13 (or 16 in the European Union, or the applicable age of digital consent in your jurisdiction).
Publishers using our Platform are required to ensure compliance with the Children's Online Privacy Protection Act (COPPA) and similar laws in their jurisdictions.
We do not knowingly collect, use, or share personal information from children. If we learn that we have collected information from a child without proper consent, we will delete it promptly.
If you believe we have collected information from a child, please contact us at privacy@adpulse.com.br.
11. Security
We take the security of your information seriously and implement industry-standard measures to protect it:
Security Measures
- Encryption in transit using TLS/SSL protocols
- Encryption at rest using AES-256 encryption
- Role-based access controls and multi-factor authentication
- Regular security audits and vulnerability assessments
- Penetration testing by independent security experts
- Employee security training and background checks
- Incident response and disaster recovery procedures
- Network security monitoring and intrusion detection
- Secure software development lifecycle practices
Certifications and Compliance
- GDPR compliance program
- LGPD compliance program
- Regular third-party security assessments
While we implement robust security measures, no system is completely secure. We cannot guarantee absolute security of your information.
If you discover a security vulnerability, please report it to security@adpulse.com.br. We appreciate responsible disclosure.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
How We Notify You
- We will update the "Last Updated" date at the top of this policy
- For material changes, we will notify you via email and/or a prominent notice on our Platform
- Clients will be notified through their account dashboard
- We may also post announcements on our website or blog
Your continued use of our services after the updated policy becomes effective constitutes acceptance of the changes.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Privacy Questions
Email: privacy@adpulse.com.br
[Privacy request form link]
Company Information
Ad Pulse
São Paulo, SP, Brazil
Email: contact@adpulse.com.br
Data Protection Officer
Email: dpo@adpulse.com.br
(For GDPR-related inquiries)
Supervisory Authorities
European Union
If you are located in the EU/EEA, you have the right to lodge a complaint with your local Data Protection Authority.
List of EU Data Protection Authorities
Brazil
ANPD (Autoridade Nacional de Proteção de Dados)
https://www.gov.br/anpd/
California
California Attorney General
https://oag.ca.gov/privacy